Shipping Policy
1. Scope of Application
This Shipping Policy governs the delivery conditions of products purchased through the website of Marc Vilaregut.
2. Shipping Areas
Currently, Marc Vilaregut ships to:
- Schengen Area
3. Shipping Costs
- Free shipping for orders equal to or over €80.
- For orders under €80, shipping costs will be calculated and displayed before completing the purchase.
Shipping costs include packaging and logistics handling.
4. Production and Shipping Times
Most products offered by Marc Vilaregut are manufactured on demand using 3D printing technology.
- Non-personalized products
- Production and shipping time: 5 to 15 days.
- Personalized products
- Production and shipping time: Variable depending on the order.
The indicated timeframes are estimates and may vary depending on the level of customization or workload.
5. Shipping Carrier
Shipments are handled by third-party courier companies.
Marc Vilaregut is not responsible for delays caused by circumstances beyond his control.
6. Order Tracking
Once the order has been shipped, the customer may receive tracking information, provided that the shipping carrier offers this service.
7. Delivery Address
Orders will be shipped to the address provided by the customer during the checkout process.
It is the customer’s responsibility to ensure that the provided information is accurate.
Marc Vilaregut is not responsible for delays or issues resulting from incorrect or incomplete address details.
8. Shipping Issues
In the event of:
- Package damage
- Lost shipments
- Excessive delays
The customer must contact Marc Vilaregut as soon as possible so the issue can be addressed with the shipping carrier.
9. Contact
For any questions related to order shipping, you may contact:
📧 info@filartestudi3d.es