INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long does it take to receive a reply?
We usually respond within 24 business hours.
What is the best way to contact you?
You can reach us by email or WhatsApp. For quick questions, WhatsApp is usually the fastest option.
Can I call you directly to place an order?
Yes, you can call us to ask questions or start your order. If we are unable to answer at that moment, we will get back to you as soon as possible.
I sent an email but haven’t received a reply. What should I do?
Please check your spam folder. If you haven’t received a response within 24–48 hours, feel free to contact us via WhatsApp.
Can I send images or files with my idea?
Yes, you can send us images, sketches, or design files by email or WhatsApp so we can better evaluate your project.
INFORMATION ABOUT US